NTS reported the trouble to AT&T but they did not dispatch a technician until August 28. For bill payments that are processed by a Vexus customer service representative over the telephone, a Convenience Fee of $1.99 will be charged to your account. Candidates will be responsible for providing Tier 1 and Tier 2 support to providers and customers members in a call center environment. The underground network will connect over 10,000 new homes and businesses in the area to Vexus’ pure fiber network. *Some plans may rate differently. Contact Information. Duties and Responsibilities: … You may cancel your subscription for a service period up to the last day of the service period prior to the service period that you wish to cancel, and the cancellation will be effective at the end of the then-current billing period. We are proud to announce thatNTS Communications has become. Taxes, fees, surcharges, and other governmental assessments are subject to change. 833-687-6877. At Vexus Fiber, we pride ourselves in offering the latest in communication technologies to enhance the experience of the residential and commercial customers we serve. In addition to DSL broadband, Vexus also offers fiber internet service. Clear outage after service has been restored. New and existing customers, please call 800-658-2150. BY PHONE. Company:Vexus Fiber provides phone, cable, and internet to both residential business customers. Customer Self-Service. Best vexus memes - popular memes on the site ifunny.co. Customer Name. New and existing customers, please call. 4214 Kell Blvd STE 104. Duties and Responsibilities: Essential duties … Alert personnel via established processes and procedures. Summary. We are the only provider in our service areas to deliver fiber-to-the-user (FTTU) technology over a true a fiber network. If you like to help others, enjoy a fast-paced environment, have the gift of listening and problem solving, then we want you to consider joining our amazing team! Vexus Fiber Begins Construction in Wichita Falls, TX; Vexus Fiber to Award $25,000 in Tuition Scholarships to Rural Texas High School Graduates; Vexus Fiber Awards $10,000 In Tuition Scholarships; Updates and Measures Regarding COVID-19; NTS Communications Is Now Vexus ... • Diligently supervised customer service … DSL internet from Vexus is available to an estimated 148,000 people, making it the 30th largest residential DSL provider in the U.S. by coverage area.. At Vexus Fiber, we value our employees because they are key in our effort to provide top quality and community service! AVX. MENU. 800-658-2150. Apt / … Vexus Fiber. I am just glad to see something changing in the aluminum boat building technology besides new decals on the side of the boat or adding a Hammock….. … With over 260 of the most popular channels, there is always something on to keep you entertained. Also, you will learn and perform a change of service, outlet installation, disconnection of service, payment collection, Keep in mind that the best for you depends on your location — two providers rarely offer fiber in the same place. Uncover why Vexus Fiber is the best company for you. Vexus Fiber, a fiber service provider in Louisiana, began construction to build a Gigabit fiber-to-the-home network in St. Tammany Parrish. In the event the services installed and lawful pricing for those services conflicts with this document or other statement and/or representation made to the Customer, the Customer shall be responsible to pay for the services actually installed at Vexus then lawful rates. Customer Response May 14, 2020 Convenience Fee Vexus does not charge a convenience fee for most bill payment options. Please note, for your security account changes will not be made through this form. Director Customer Experience at Vexus Fiber Lubbock, Texas Area 83 connections. Here at Vexus our Customer Support is available 24/7. To Report Trouble With Your Vexus Services, Click Here. MODELS. … Compare pay for popular roles and read about the team’s work-life balance. Password Show. In addition, Vexus has agreed to upgrade the customer's service to 400/400 Mbps at a discounted rate and to replace or repair any faulty wiring which might cause service problems. Terms and Conditions Total charges are estimates and exclude applicable taxes, fees, surcharges, and other governmental assessments. Vast offers a comprehensive benefits package including employer-paid life insurance, 401K with a company match, free and discounted services, paid time off, extensive training, a company vehicle, uniforms, tools, and much more!Overview:Vexus Fiber is looking for professional, … Ongoing customer contact to ensure notification and customer compliance. HERE YOU'LL FIND REGULATORY DOCUMENTS FOR VEXUS. Fill out a couple of simple pieces of information, and you’ll be on your way. Vexus Fiber. I have NTS for my internet and I give a 5 because of the speed, pricing and reliability. Completed domestic calls have a 30 second minimum duration. For the company directory, please call. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Payment is due within 16 days of the invoice date, Late payment may result in discontinued service or the requirement of a deposit, Vexus charges a fee on all returned checks, You are liable for all toll calls originating from your phone, You must contact Vexus for all adjustments to your bill, Interruption of service can be avoided by calling a Vexus office with any name, address or phone number changes as soon as possible. Our 24/7 local support teams are located right here in Texas to ensure we provide the best service possible to our friends and neighbors. Vexus offers internet access in Louisiana, Mississippi, and Texas. Make the switch to Vexus and discover different. Lubbock, TX 79407-3738. http://www.vexusfiber.com. Please note, for your security account changes will not be made through this form. You’re charged only for the time you are actually on the phone. Vexus is the leading provider of fiber-based communications solutions for both residential and business customers across Texas and Louisiana. Fiber-optic internet is a relatively new technology. Our state-of-the-art, gigabit fiber network uses the latest technological advancements and allows us to provide the fastest and most reliable services to our customers. Every day updated. Job Title: Field Service Supervisor FLSA Status: Exempt Department: Technical Operations Summary: Supervise installation and repair (service) technicians to provide accurate and timely installation and service of broadband products to subscribers such that the Company’s quality and customer service standards are maintained. At Vexus, we are proud to serve as a trusted business partner, a reliable home connection, and to provide exceptional local customer service to the communities we serve. Contact us by filling out the form below. This business is not BBB Accredited B-. (806) 771-0687. Vexus is a Texas-based company with Texas-sized values, offering a full suite of services including Internet, managed services, local and long-distance telephone, phone systems and digital TV – all … If you are a current customer, please call us at 800-658-2150. Monitor and dispatch as appropriate service out work order pools. Email or phone. Vexus is the leading provider of fiber-based communications solutions for both residential and business customers across Texas and Louisiana. CUSTOMER SERVICES GUIDE. Focus on new installations and repairs of our cable, internet, phone, and Intellihome systems. Please fill out the form below and someone will follow up with you shortly. Click here to find the store nearest you. Vexus Fiber is looking for professional, reliable, and highly motivated individuals to join our HFC and Telephone underground cable drop bury crew. Sign in to save Dispatcher at Vexus Fiber. With Digital TV from Vexus, there’s something for everyone. Vexus Fiber. Street Address. Keep checking this page for new … Correctly identify and dispatch outages following established processes and procedures. Monthly Subscriptions Your monthly subscription to the Vexus services that you subscribe to begins on your start of service date and renews on a monthly basis thereafter until cancelled by you. The subscription fee for Service(s) will be billed at the beginning of your service month and each month thereafter unless and until you cancel your subscription. Any request for cancellation after the commencement of a service period will be effective at the end of the then-current service period. Need help with your Vexus Service? Vexus is committed to making this construction process as easy as possible for you and your neighbors. Responsibilities: Provides the customer with the best service and promotes a good relationship between the … Wichita Falls, TX 76309-4819. NTS provides service to this Customer via facilities leased from AT&T and must rely on AT&T to make all needed repairs. Vexus is the leading provider of fiber-based communications solutions for both residential and business customers across Texas and Louisiana. With this, our customers get the fastest, purest and most reliable network connection available, delivered right to their front door. The mission at Vexus is simple; to strive to be the premier Internet and application provider in West Texas with next generation engineering and customer care. Make payments, return equipment, and more at one of our stores. 86 talking about this. At Vexus, we pride ourselves in offering the latest in communication technologies to enhance the experience of the residential and commercial customers we serve. If you need to report trouble with your Vexus service, please click the button at the bottom of this page. Provide superior customer service; Complete all tasks to company quality standards; Maintain professional appearance and behavior at all times; Maintain excellent attendance; ... Vexus Fiber is an Equal Opportunity Employer. Bills are due and payable by the due date that is indicated on the bill. Vexus Fiber™ Services Available For Your Home. Delinquent bills will incur a Late Fee and could result in termination of service. ... By the evening time.i.cancelled my service. Customer Reviews are not used in the calculation of BBB Rating. Close × How much internet speed do I need? Installation Installation of Vexus services to Customer premises may be invasive and could cause damage. Our local support team is here to help. Vexus Fiber is a leading provider of fiber-based communications solutions for both residential and business customers across Texas and … With Vexus Fiber™ services, you’ll experience a whole new way of keeping your home connected and your family entertained. PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED SUBSCRIPTION PERIODS. 4006 W Loop 289. Job Title: Business Customer Care Specialist FLSA Status: Non-exempt Department: Customer Care Summary: The primary role of this position is to answer inbound calls from the Vexus Fiber Commercial customer base. VexusFiber.com/construction. All pricing, taxes and fees as well as terms and conditions of service are governed by the terms of this Business Service Order and Agreement, Vexus applicable Tariff, Vexus Generally Available Terms and Conditions, and the Service Specific Terms all of which are published on the Regulatory Information page at www.vexusfiber.com. Limited time deal. Contact us by filling out the form below. Vexus launched over 35 years ago with the goal to provide a better choice in communication providers. If you find a reward in technology and serving your community, apply today to start your career as a Broadband Technician!At Vexus Fiber, we value our employees because they are key in our effort to provide top quality and community service! As of 2019, there are still only a handful of internet service providers (ISPs) that offer fiber service, so we compared the four biggest providers. BBB Rating & Accreditation. Maintain, service and repair hybrid fiber coaxial (HFC) broadband communication network and components. From cutting-edge Fiber Internet with 1 Gig speeds to TV and phone services, we’re driven to merge high-quality products with friendly, exceptional service. Any bill which is not paid by the due date shall be considered delinquent. The primary role of this position is to answer inbound calls from the Vexus Fiber Commercial customer base. At Vexus Fiber we are In it to Win it! If your subscription renews on a day not contained in a given month, we will bill you, and your service period begins, as of the last day of such month. Late Fee Vexus Service is billed in advance of the month in which the service is provided with respect to monthly recurring service charges and equipment charges (if any), including all applicable fees, taxes, regulatory fees, franchise fees, surcharges and other government assessments. VEXUS FIBER Response The Customer reported intermittent loss of dial tone. We are proud to announce thatNTS Communications has become. Vexus considers the matter to be resolved. We offer a full suite of services including Internet, managed services, local and long-distance telephone, phone systems and digital TV – all delivered over a 100% pure fiber network. Access to the Services will, if possible, continue to be provided at the location ordered or, if you move, to your new location if in a Vexus-served area (subject to any installation charges). We live and work in the towns we serve and our support representatives are located right here in Texas. You will drive a company truck, go into customer homes, and represent Vexus Fiber to our customers. Vexus has communicated with the customer and agreed to refund $80.42 to the customer's card. For the company directory, please call 833-687-6877. If you are a current customer, please call us at 800-658-2150. Generating a Returns Label is as Easy as 1-2-3. Failure to receive a bill does not release the customer from the obligation to pay. From phone and TV services to cutting-edge Internet with 1 Gig speeds, we’re driven to merge high-quality products with friendly, exceptional service. Street … Find out what works well at Vexus Fiber from the people who know best. Service was restored at 5:39 p.m. on August 28. Get the best in home entertainment with Digital TV service from Vexus. GLASS-INFUSED ALUMINUM DEEP VEE. Join to Connect. Vexus is a Texas-based company with Texas-sized values, offering a full suite of services including Internet, managed services, local and long-distance telephone, phone systems and digital TV – all delivered over a pure fiber network. 3453 Curry Lane Abilene TX 79606; 1-800-658-2150; Visit Website; Incremental Billing* Vexus bills all domestic calls in 3 second increments rather than whole minutes. With a 100% pure fiber connection brought directly to your home, the reliability and stability is unmatched. Customer acknowledges that installation may cause damage to the premises and that neither Vexus nor any of its affiliates shall have any liability whatsoever for any such damage except as provided in Vexus Generally Available Terms and Conditions. Enter […] Our construction website and customer service line are available to address any additional questions or concerns. Plus, with our whole-home DVR solution, you can watch your recorded programming in every room of your home. Contact Vexus Boats, a Fishing Boat Manufacturer offering fiberglass & aluminum designed fishing boats. Job Title: Network Technician Reports To: Director of Customer Experience Department: Customer Care. Vexus Tariffs are also on file with the respective state Commission. If you would like to register sooner, starting on March 30, you can by calling Vexus Customer Care at 800-658-2150. ADX190 GLASS-INFUSED ALUMINUM HYBRID DESIGN. Merchant Information Merchant Name VEXUS FIBER RETURNS - TX RMA Enter Your Address Information. ... Vexus Fiber provides phone, cable and internet to both residential business customers.
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